March 17, 2020
Dear Valued Customer/Supplier,
Kelco Industries is monitoring the recent spread of COVID-19 illness caused by the novel coronavirus to China, Japan, Korea, Europe, and other parts of the world. At Kelco Industries, we have not experienced any significant disruption in our manufacturing capability due to COVID-19 and do not expect any such disruption at this time. As you know, however, the situation with the coronavirus is evolving daily. Should circumstances change, we will inform you as soon as possible.
Consistent with our core values, Kelco Industries is also actively monitoring and managing the impacts to employees and locations through the activation of both corporate and local crisis management teams. For our employee’s safety and wellbeing, and in anticipation of your organization implementing guidelines as well, we are limiting travel especially in the most affected countries and asking our employees to evaluate planned visits to your sites.
We are also requesting that most external visits and audits of customers and suppliers at our sites be postponed or redirected towards virtual meeting options, further helping you to avoid travel while protecting our employees and sites from unintended disruption. This could temporarily impact scheduled face-to-face meetings and events, but we remain committed to serving you continuously in the most personalized way practical under these circumstances.
We appreciate your business and encourage you to contact your customer service representative or departmental representative if you have any specific questions.